Terms and Conditions

    1. Terms and coditions of sale from UK Kayaking: We reserve the right to change them at any time. Any changes will take place when put on the website and dated in header notes.It is your responsability to read the term and conditions on each occaision you use the website and your continued use of the website shall signify your exceptance  to the latest terms and conditions. If you are not a consumer, you have authority to bind any business on whose behalf you use this website.


    1. Orders: All orders that are placed on this website will be subject to acceptance in accordance with these terms and conditions. The “confirmation” stage sets out the final details of order. You will be viewing this in a secure server screen. when you place your order you will be sent an automatic confirmation email. Acceptance of your order and completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not except your order or you cancell it. Please see returns and refunds section. We do not file details of your order for you to subsequently access via our website. Please print out terms and conditions and order confirmation for your records. Y ou will need the “order confermation” for any correspondances with us regarding your product order.


    1. Delivery :This Website is only for delivery of products to UK mainland customers only. Delivery charge is shown on the front page and in the shopping basket. Estimated delivery time is 3-7 working days. An overnight service is available at extra cost but all small packages go by Royal Mail. For Canoes and Kayaks either I can deliver Local or very large orders or a 3 day delivery service is available at the appropriate cost. All though we make every effort to deliver on time unforeseen curcomstances get in the way. UKKayaking under no circumstances to be held responsable for delay in delivering products within the timescales. Orders on friday will be processed on monday.  UKKayaking can not be held responsable for the perfomance of the couriers. We will provide consigement numbers ans tracking numbers on request if applicable. We do not deliver out side UK mainland.


    1. Payment: We require payment at the time we recieve your order in all cases where the product is ready for dispatch. Any item placed on back order will require full or a deposit of half the payment. This deposit or full payment is not refundable. The price you pay is the price on the web shopping basket at the time of we recieve your order, exceptance. While we try and make sure all the goods are priced correctly errors accur. In these cases you will be given some options of either paying the correct price for the goods or cancelling the order. Any money’s taken in thes cases will be refunded. Payment for all goods online is done through Paypal so it is as secure as we can make it. Only products paid for and payment recieved in full from our website will be sent. All prices include VAT at the correct rates excluding all delivery charges unless stated otherwise. NO DISCOUNTS are given on purchases under £100.00


    1. Returns, cancellations and specification: Non warrenty returns (excluding our error) will be exchanged or refunded provided the product is returned in the supplied condition, unused in its original undamaged packaging, within 10 days of purchase. Postage/ carraige charges on non warranty returns will not be refunded and a 5% fee will be paid for any trnsaction charges incurred. Orders cancelled after a credit card transaction will incure a 5% charge to cover the charges levied  on us by the card issueing companies. Manufacture specs can change without us being notified. The product supplied will always achieve or exceed the spec on our website. all the sizes  and measurements supplied by the manufacturers, we try to make sure that the data is accurate.


    1. Liability: We will take reasonable precautions to keep the details of your order and payment secure, but unless we are negligent, we cannot be held liable for losses caused as a result of unauthorised access to information provided by you. Data is not provided or shared with any other party. All information is held for UKKayaking internal use only.


    1. Illustrations on our website indicate design and shape. Please note that many of the products are available in different colours. If a specific colour is required please indicate it in the comments box on the order form.


    1.  Contract: The laws of England shal goven the contract between us and any dispute between us will be resolved exclusively in a court of England. English is the only language offered for the conclusion of the contract. UKKayaking shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these Terms and Conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonsable control. These Terms and Conditions including the documents or resources referred to in these Terms and Conditions supersead all prior representations. Understandings between you and UKKayaking related to the use of the website (including the order of products) and sets forth the entire agreement and understanding between you and UKKayaking for your use of the website.


    1. Distance Selling: Regulations expected you to have made sufficient enquiry to make an informed purchase. You are encouraged to discuss your intended purchase should you require any additional information that leads you to making an informed purchase. Your right to cancel an order your order does not apply to items personalised or made to your specification. Should you decide to return your purchase for a refund or exchange you are required to take all reasonable care of that purchase and return it intact, unused in the merchantable packaging.


    1. Private policy: We are committed to protecting your privacy. We will only use your information that we collect about you lawfully (in accordance with the Data Protection Act 1988). We collect your information for 2 reasons, 1) to process your order, 2) to provide with the best possible service. We will not email you in the future unless you have given us your consent. If you have any problems or questons about anything relaiting to our Terms and conditions or prodcts do not hesitate to contact us


    1. Contact Details: UKKayaking, Southwater Country Park, Cripplegate Lane, Southwater, West Sussex, RH13 9UN info@ukkayaking.co.uk